FREQUENTLY ASKED QUESTIONS

SHIN GUARD SUPPORTS

Where are Tibtop shin guard supports manufactured?

Just like the shin guards, TIBTOP supports are made in France. 

Which size should I choose?

We offer two different sizes of support. Junior, which is 7 to 8 cm high, and Adult, which is 11 cm high. The Junior size, which is much narrower, is recommended for children up to the age of 11. TIBTOP shin guard supports have been designed to hold your shin guards in place without affecting blood circulation. They are made with material that is similar to elastic support garments. 

How should I look after my TIBTOP shin guard supports?

We recommend that you wash your supports by hand, but if you’re not feeling up to that and can’t persuade your mum, wife or little brother to do it, then you can wash them in the washing machine on a low temperature. Do not tumble dry. 

SHIN GUARDS

How to personalize my shin guards with my photos, logos, texte?

2 options:

Customize yourself with our software. Here's a tutorial: TUTORIAL

You need help? then choose the customization made by our graphic designers. Place your order, then send your photos and instructions and we do the design for you.

Where are Tibtop shin guards manufactured?

All TIBTOP products (shin guards and supports) are made in France. 

Which materials are used?

Shin guards are made from polycarbonate that is unbreakable under normal football training and playing conditions. The foam that is in contact with the skin is non-slip and hypoallergenic. Its closed cells prevent the development of any bacteria, which can often be the cause of redness and itching. 

Are Tibtop shin guards certified?

Yes, TIBTOP shin guards conform to the European standard 13061, which guarantees a reduction in trauma on impact. (European regulation on equipment for individual protection.) 

Which size should I choose?

TIBTOP shin guards are one size. Its proportions have been designed to fit all morphologies, any leg length and diameter. They measure 15.5 cm in height and are flexible in terms of width. They offer ideal coverage for a child’s leg and are perfect for adults looking for a good level of protection without resorting to a shin guard that is too heavy and bulky. With their minimal weight (42g per leg) and thickness (6mm), you won’t even know that you’re wearing shin guards! 

How should I keep my shin guards in place?

The foam on the shin guards is non-slip. This ensures optimal maintenance of the position, but sweating can make the shin guards move slightly by the end of the match. For this reason we recommend using TIBTOP shin guard supports that can be positioned on the sock and ensure that the shin guard stays in place throughout the game or training session. 

How should I look after my TIBTOP shin guards?

After use, wipe them down with a damp cloth and leave to air dry. Do no expose them to extreme temperatures. Will the visual on my shin guards last over time? The material used to create the visuals on the shin guards is very resistant. It is similar to that used for creating designs on cars and is covered with a transparent protective film in order to reduce scratches as much as possible. If used and looked after as recommended, the visual will not degrade over time. 

Which visual should I choose for my shin guards?

The “personalised creation” option allows you to create your own visual using photos, logos, texts, names, numbers etc... If you are using an image that doesn’t belong to you, you need to make sure that it is free of any copyright restrictions. The customer assumes total responsibility for the use of the elements used to make their personalised creation. TIBTOP reserves the right to refuse to incorporate litigious or incorrect elements. Can I exchange my personalised shin guards? The personalised shin guards are one-off items created only for you. Therefore it is not possible to exchange personalised shin guards. 

Are shin guards guaranteed?

Yes. The shell and the foam are guaranteed for a year. Only normal use will be taken into consideration for the purposes of this guarantee, which excludes any damage resulting from negligence, modification or incorrect use of the product. 

SMART SHIN PADS

How to personalize my shin guards with my photos, logos, texte?

2 options:

Customize yourself with our tool. Here's a tutorial: VIDEO TUTORIAL

You need help? then choose the customization made by our graphic designers. Place your order, then send your photos and instructions and we do the design for you.

Where are Tibtop shin guards manufactured? 

All TIBTOP products (shin guards and supports) are made in France 

Which materials are used?

Shin guards are made from polycarbonate that is unbreakable under normal football training and playing conditions. The foam that is in contact with the skin is non-slip and hypoallergenic. Its closed cells prevent the development of any bacteria, which can often be the cause of redness and itching.

Are Tibtop shin guards certified?

Yes, TIBTOP shin guards are certified by the European 5-level standard NF EN13061: test methods and performance level of protection EU 2016/425-PPE type II: marking and traceability in 28 member countries ROHS: measurement of hazardous substances in electrical and electronic equipment RED: measurement of radio waves EMC: measurement of electromagnetic disturbances 

Which size to choose?

TIBTOP shin guards are one size fits all. Its proportions are designed to meet any morphology, length and diameter of the leg. They are 15.5cms high and are flexible in width. They will largely cover a child's leg and respect the desire of adults to be well protected without being hampered by too heavy or imposing shin guards. Their very light weight (80g per foot) will even make you forget that you are wearing shin guards! 

How do I keep my shin guards in place?

The foam of the shin guards is non-slip. This guarantees optimum support, however sweating may cause the shin guards to move slightly at the end of the match. For this we recommend the associated use of the TIBTOP shin guard supports which are placed on the sock and guarantee the support during the entire duration of your match or training. A pair of support is offered with the connected shin guards. 

How do I properly maintain my TIBTOP shin guards?

After use, clean them with a damp cloth and allow them to air dry. Do not expose them to extreme temperatures. 

Will the visual on my shin guards last over time?

The material used for the visuals of your shin guards is very resistant. It is similar to that used for car wraps and is covered with a transparent protective film to minimize scratches. Under normal use and maintenance, the visual is perfectly resistant to time. 

What visual should I put on my shin guards?

The "personal creation" option allows you to create your own visual using your photos, logos, texts, names, number etc ... If using an image that does not belong to you, you must ensure that it is free of rights. The customer assumes full responsibility for the use of the elements he uses on his personal creations. TIBTOP however reserves the right to refuse the integration of contentious or incorrect elements. 

Can I exchange my personalized shin guards?

The production of personalized shin guards is made just for you. Custom shin guards cannot be exchanged. 

Are shin guards guaranteed?

Yes. The hull and the foam and the electronics are guaranteed for 1 year. Normal wear and tear will not be taken into account in this warranty, as will any degradation resulting from negligence, modification or misuse of the product. 

After sales service

For any questions, please contact the after-sales service at support@tibtop-connect.com